Legal notice
【Store Name / Brand】
EBISUYA KANAMONOTEN.COM
【Company Name】
EBISUYA KANAMONOTEN Co., Ltd.
【Operation Manager】
Sales Departmen SHIBATA MASANORI
【Address】
8-20 Namba Sennichimae, Chuo-ku, Osaka, Japan
【Business Hours】
weekday 9：30～17：00
※Saturday・Sunday・Holidays will be closed
※Orders are accepted 24 hours a day.
【Email】
online-shop@ebisuya-maido.co.jp
【URL】
https://ebisuya-ec.com
【Payment method】
Credit Card / shop pay / Pay Pal / Google Pay
【Selling Price】
※Prices are set differently between the online shop of EBISUYA KANAMONOTEN Co., Ltd. and our physical store.
【Necessary charges other than product price】
Shipping fees and payment fees
【Regarding returns, defective products, and cancellations】
Returns, refunds, and cancellations due to customer convenience
are not possible.
【Eligible For Return】
「Defective products/wrong shipping of our products」
※Products must be "new", "unused", and with all boxes and instructions included.
※ If a package is returned to us due to refusal of delivery, incorrect address, or unpaid customs duties, the shipping cost will not be refunded. We will contact you to arrange re-shipment, but additional fees may apply.
【About shipping charges for returns and exchanges】
※Changes to ordered products and order errors
Shipping costs for returning the product to us and resending the product: Customers will be responsible for the shipping cost.
※In case of "defective product/wrong delivery"
Shipping costs for sending the product back to us and resending the product: At our expense.
【Period during which returns can be made】
If you are contacted within 7 days after receiving the product.
